Front Desk Receptionist

Front Desk Receptionist – Outpatient Setting
Location: Jacksonville, FL
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Salary: $40,000–$50,000 per year

Job Summary

We're hiring a Front Desk Receptionist to serve as the first point of contact for patients and visitors in a busy outpatient medical office. This role plays a key part in ensuring smooth daily operations by managing front desk responsibilities, coordinating appointments, and maintaining professional communication with patients and staff.

Key Responsibilities

• Greet and check in patients in a courteous and timely manner
• Answer and route incoming calls, respond to inquiries, and provide information
• Schedule, confirm, and update patient appointments
• Collect co-pays and verify insurance details when applicable
• Maintain accurate patient records and documentation
• Ensure waiting area and front desk remain organized and welcoming
• Support administrative staff and clinical team with clerical tasks as needed

Qualifications

• High school diploma or equivalent required
• Previous experience in a medical front office or outpatient setting preferred
• Proficient with electronic medical records (EMR) systems
• Strong communication and customer service skills
• Ability to multitask, prioritize, and remain composed under pressure
• Professional appearance and demeanor

Benefits

• Competitive salary based on experience
• Health, dental, and vision insurance options
• Paid time off and holidays
• 401(k) retirement plan
• Opportunities for growth within the organization
• Supportive and collaborative team environment